Privacybeleid


The Company Under Firm “Silica Gel Shop” located and with offices in (7482GW) Haaksbergen, at Handelsstraat 38, is responsible for the processing of data as referred to in this privacy statement.

 

Processing based on the basis “Execution of agreement” and/or “Legal obligation”

Execution of agreement

Silica Gel Shop is involved in the marketing of drying materials, and in particular via its website (and related contact options). This marketing takes place on the basis of concluded purchase agreements and/or the (quotation) process that precedes them. The provision of information by the customer, with the wish to – if possible – reach an agreement, can also be included in this (quotation) process.

 

In order to process these quotations and/or agreements, it is necessary for Silica Gel Shop to process data. This is done on the basis of “execution of agreement”

 

This data that is processed may relate to orders and/or companies, but there may also be data on the basis of which individuals can be identified. This may involve

  • name and address details,
  • delivery addresses,
  • email addresses,
  • phone numbers,
  • bank account numbers or payment details;
  • Other data that relate to entering into or completing an agreement and that are actively provided by the customer.

 

Without this information, the correct order information cannot be linked to the correct customer (account) and contact information, making it impossible for Silica Gel Shop to correctly fulfill the agreements and/or provide the customer with the correct information. provided.


Legal obligation

In addition, it is necessary for Silica Gel Shop, based on the tax administration and retention obligation, to store and retain the data that belong to the basic administration (including data regarding the debtors and creditors administration, as well as the purchasing and sales administration) for 7 years. save. Only by processing the above-mentioned data does Silica Gel Shop consider itself able to meet the tax obligation.

 

Attn. On the two bases mentioned above, Silica Gel Shop obtains this data when contact is made by a (new) relationship, whether or not via website, contact form, or (e-mail) correspondence with Silica Gel Shop, and through this relationship data is provided.

 

Where necessary, this data will be processed by Silica Gel Shop.

 

Processing based on the basis “Consent”

Marketing expressions

With regard to marketing activities, Silica Gel Shop can use various parties and/or programs for, for example, the distribution of marketing communications. Data is also processed via these programs and parties, which may contain data on the basis of which individuals can be identified.

 

Without the use of these programs, it is not feasible for Silica Gel Shop to address existing and new customers.

 

Before registering and processing data for these marketing activities, permission is requested from the customer.

 

Cookies and analysis programs

For marketing purposes, Silica Gel Shop may use (the placement of) cookies and programs for the analysis of the obtained (cookie) data. This makes it possible for Silica Gel Shop to conduct market research to a certain extent.

 

With analysis programs it is possible to obtain information that could possibly lead to the identification of any (natural) person. For this reason, this data also falls under the scope of the GDPR.

 

Information regarding the cookies placed and/or analyzed by (or on behalf of) Silica Gel Shop, and the data that is subsequently processed or not, can be found at the bottom of this privacy statement.

 

The following also applies: before registering and processing data for these marketing activities, permission is requested from the customer.

 

How long does Silica Gel Shop store (personal) data?

Pursuant to tax legislation, Silica Gel Shop is obliged to keep data related to accounting for 7 years.

 

Data obtained through the use of analysis programs will be deleted no later than 50 months after registration. Silica Gel Shop states that it regards this period as reasonable, as it needs this period to be able to respond to the outcome of the market research and to adjust the product range and policy accordingly.

 

At the bottom of this privacy statement you will find an overview of the cookies used and placed, together with the retention period per cookie.

 

(Personal) data that is not related to one of the above options will be deleted within 6 months of receipt or adjusted in such a way that the data can no longer be traced back to a specific natural person.

 

With whom does Silica Gel Shop share the data?

For good services and business operations, Silica Gel Shop is obliged to engage third parties.

 

Regarding the services

Silica Gel Shop may use third parties for the purpose of providing services, for example for shipping packages.

 

These parties have (to a limited extent) access to the data of Silica Gel Shop’s relations. Silica Gel Shop enters into a processing agreement with these parties where necessary to regulate the protection and use of this data.

 

Regarding the business operations

Silica Gel Shop uses the services and products of third parties. For example, in addition to the use of administration software and an external accountant, a party is engaged that provides services in the field of hosting and maintenance of the website. Internally, Silica Gel Shop uses software in the field of order / stock and so on, as well as programs such as Microsoft Office 365.

 

These parties have (to a limited extent) access to the data of Silica Gel Shop’s relations. Silica Gel Shop enters into a processing agreement with these parties where necessary to regulate the protection and use of this data.

 

Regarding marketing activities

As previously described, Silica Gel Shop uses companies and/or cookies and/or programs for marketing activities.

 

These parties use data already collected and/or data obtained after use for, for example, market research and improvement of the website / product range and services. Where necessary, Silica Gel Shop enters into a processing agreement with these parties to regulate the protection and use of this data

 

Other third parties

No further data will be shared with other third parties without the permission of Silica Gel Shop. The only exception to this is if Silica Gel Shop is obliged to do so on the basis of a legal provision.

 

Sharing data with parties outside the EU

For the use of programs / parties, Silica Gel Shop obtains advice from third parties, such as its accountant or its internet marketing agency. If this results in advice to have the data processed by a party outside the EU, a specific processing agreement will be entered into with that party.

 

Now that Silica Gel Shop delivers to customers outside the EU, Silica Gel Shop will have to share data with the shipping partners for delivery purposes. As far as possible, Silica Gel Shop will commit itself to the proper processing of data by the parties involved.

 

Data security

Silica Gel Shop takes care of organizational and technical measures to protect (personal) data. For example, the security of the data received after using the webshop is examined and a firewall and anti-virus software are used.

 

Third party websites

This privacy statement does not apply to third-party websites that are connected to Silica Gel Shop by means of links (or otherwise). Silica Gel Shop cannot guarantee that these parties will handle (personal) data in the desired manner. It is recommended that, if desired, you consult the privacy statement of these third parties to determine how they handle data.

 

Your rights regarding the processing and protection of personal data

Pursuant to the General Personal Data Regulation, you have various rights regarding your personal data. These rights are shown below. If you have a request and/or comment regarding one or more of these rights, you can contact Silica Gel Shop via the contact details below. We will process your request within 14 days.

 

E-mail:                  klantenservice@silica-gel-shop.nl

Phone :                   +31 (0)85 888 62 88

Post :                           SILICA GEL SHOP, Handelsstraat 38, 7482 GW Haaksbergen

 

Right of access

You have the right to inspect the data that Silica Gel Shop has available about you.

 

Right to correction, restriction and deletion

You also have the right to have the data that Silica Gel Shop has available about you corrected, supplemented or deleted in its entirety.

 

With regard to the deletion of data, Silica Gel Shop must comply with the retention obligation imposed on it under the law. Silica Gel Shop cannot therefore avoid storing the data that falls under this retention obligation. All (possible) other data will be deleted from the Silica Gel Shop systems after an explicit request from you.

 

You also have the right to restrict the processing of your personal data. This means that Silica Gel Shop stores your data, but no longer uses it. This may be the case in several cases. An example of this is a legal process for which you may need the data. If you believe that you have the right to restriction, please contact Silica Gel Shop.

 

Right to data portability

You also have the right to receive the personal data that Silica Gel Shop stores about you in a machine-readable format. You can, for example, include this data in your database or that of a third party for storage or processing.

 

Right to withdraw consent

You have the right to withdraw the consent you have given to process certain personal data. If you wish to make a request, you can reach us via one of the contact options above.

 

Complaints & the Dutch Data Protection Authority

Silica Gel Shop would like to hear from you if you have any complaints regarding the processing and protection of data. You even have the right to file an official complaint about this with Silica Gel Shop. You can also use the contact details above for this.

 

Under privacy legislation, you also have the right to file a complaint with the privacy supervisor, the Dutch Data Protection Authority. 

(https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons)

 

Changes regarding this privacy statement

The content of this statement may change over time. Silica Gel Shop therefore advises you to consult the privacy statement regularly. The date at the top of the statement can be used to determine when the statement was last changed.

 

Questions?

If you have any further questions or comments about the processing or protection of your (personal) data, we will be happy to assist you. Our contact details can be found on page 4 of this document.

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