How do deliveries take place?


Your purchases of items at the Silica Gel-Shop will be delivered to the address you specify. We only provide a physical address in Europe.
The delivery of your order will normally be handled by GLS or DHL. If an order does not fit through the letterbox and / or the order exceeds a certain value, it will be shipped by parcel. It is possible that the delivery requires a signature on delivery. In some cases, only the recipient can sign a receipt.
If you are not at home during the first and second delivery attempt, at least, can fail to take the packet, the packet driver leaves a notification in your mailbox. After two failed attempts offering the package will be returned to our facility in Haaksbergen, The Netherlands. Depending on the items you ordered it may happen that not all delivery options are offered during the ordering process. The shipping options for your order will be shown immediately. Shipping options which are not shown are of course not possible.
Pay attention! Pick-up products is not possible.
We do not keep store operations at the office address from our company.